FREQUENTLY ASKED QUESTIONS
What are the sizes available?
We usually carry XS to L but you may refer to the item’s measurements in the product description.
What is your return/ exchange policy?
We strive to have our items in the best quality. All sales are final and we cannot accommodate cancellations or changes to any order once payment is made. However, should you receive an item which has been verified as defective, you may return the item unworn, unwashed, and undamaged and with tags within 7 days from delivery. A new item will be shipped in exchange (free of charge) after the defective item has been returned to us. Shipping cost for the returned defective item will be reimbursed. Contact firstname.lastname@example.org for all dealings.
Do you ship nationwide?
Yes! For Metro Manila orders, shipping a flat rate of PHP100 is established. For provincial orders and up to any point serviceable by LBC PHP250 is established.
Do you ship internationally?
Yes! We use DHL to fulfill international orders. The prices you see specified next to our Fifth Code products are stated in Philippine Peso. They exclude possible shipping charges, which are calculated and added at checkout. Fifth Code is not responsible for any changes in currency value or conversion rates that your bank or credit card company may use when charging in your country’s currency.
Orders from other countries may be subject to VAT, import duties, and/or taxes, which are levied once your package reaches your country. For duties and/or taxes on your orders, we cannot predict what your particular charges may be, you have to contact your local customs office or courier for more information.